Compass Communications

Compass communication for student absences and late arrivals

At South Thornlie Primary School, we use Connect and Compass as key platforms to keep parents informed about what’s
happening in our school community. These tools provide up-to-date access to important information such as current notes,
upcoming events, reminders, and your child’s school reports. Upon enrolment, all families will receive an email with
instructions on how to access their Connect and Compass accounts.

As a parent, what do I need to do?

Please call the school on 9232 3600 well before the set SMS sending time which will be 9.30am and 12.30pm every day to advise of your child/ren's reason for absence or late arrival.

If you do not contact the school, Compass will automatically send you a text message advising you that your child is not present for this day.

How do I reply to a Compass message from the school?

You will receive a text message from Compass. This message asks you to add an attendance note for your child's absence and includes a one-time link for you to click on and tell us why your child is away.

The link in the SMS is safe to use. It is part of our school's official system. Instructions on how to submit an attendance note has been attached.

What will it cost me?

Standard SMS charges apply, depending on your mobile phone carrier and plan. The cost of an SMS is usually cheaper than a local telephone call.